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Fast Ferry FAQs

 

Q: What is the seating capacity of the Bremerton Fast Ferry?

A: The Rich Passage 1 seats 118 passengers.

Q: Does the Bremerton Fast Ferry carry automobiles?

A: No, the service transports passengers only, not automobiles. 

Q: Do you accept the ORCA card?

A: Yes, Kitsap Transit accepts ORCA cards.

Q: How do I pay to ride the Fast Ferry?

A: You pay for your ride when you board the vessel: Tap an ORCA card pre-loaded with E-Purse, Kitsap Fast Ferries monthly pass, Puget Pass, or Passport. You may also put exact cash fare in the farebox. In the future, passengers can purchase a ticket from a vending machine located at the ferry dock. 

Q: Can I pay my fare with Washington State Ferries (WSF) fare products?

A: Kitsap Transit does not accept WSF fare products.

Q: Is the Fast Ferry wheelchair accessible?

A: Yes. There are elevators available to access the docks and a ramp to board the vessel. At the dock there is a ramp to board the fast ferry. The vessel can accommodate up to four mobility devices.

Q: How many bicycles does the fast ferry accommodate?

A: The Rich Passage 1 has exterior racks that can safely stow up to 12 bicycles. Bicycles are not permitted in the cabin.

Q: Can I bring an electric bicycle aboard?

A: No, electric bicycles are not permitted on the Rich Passage 1 because they introduce uncertainty to the weight ratios within which the vessel needs to operate.

Q: Can I bring a pet aboard?

A: Service animals are eligible to ride all Kitsap Transit buses and vessels. Passengers traveling with a service animal are responsible for the animal and may be held liable for the behavior and actions of the animal. Pets and service animals, regardless of training or certification, may be denied transportation if the animal poses a direct threat to the health or safety of others. Small pets traveling with their owners are also allowed. However, your pet must be in a suitable carrier and may not exceed 25 pounds.

Q: What does it cost to ride the Fast Ferry?

A: A single-ride fare is $2 eastbound (to Seattle) and $10 westbound (from Seattle). The price of a monthly fast-ferry pass is $168, while a monthly combined bus/fast-ferry pass is $196. Seniors, disabled, youth and low-income who show a current reduced-fare permit pay half price.

Q: Do you accept transfers from Kitsap Transit buses or the local foot ferries?

A: Transfer credits apply only when ORCA e-purse is used for payment.

Q: If I buy a fast-ferry ticket and cannot get a seat, will Washington State Ferries honor my ticket?

A: No. However, If Kitsap Transit’s vessel is not able to sail due to mechanical breakdown, Kitsap Transit will provide its monthly passholders with tickets on the next available WSF sailing. Single-ride tickets on Kitsap Transit’s fast ferry are valid through the expiration date on the ticket.

Q: Why is there no service on Sundays?

A: Just like Kitsap Transit’s buses, Kitsap Fast Ferries do not run on Sundays. We are currently reviewing bus ridership and evaluating the pros and cons of Sunday bus service.

Q: Is the Bremerton-Seattle schedule going to change or stay the same all year?

A: When the service launches in July, Kitsap Fast Ferries will run during peak commute hours Monday through Friday and throughout the day on Saturday. In late-August, the service will ramp up by adding Friday evening sailings and more frequent sailings on Saturday. Starting October 1, Kitsap Fast Ferries will be commuter service only until May 1 of the following year.

***Please also note that in August, due to construction work at Pier 50, there may be service changes that affect the location of where the fast ferry will dock.

Q: Where are the schedules for the fast ferries sailing from Kingston and Southworth to Seattle?

A: Schedules will be developed once Kitsap Transit is closer to launch of these routes. Fast-ferry service is slated to begin in summer 2018 for Kingston and summer 2020 for Southworth.

Q: How do I make a reservation?

A: You will go to Kitsap Transit’s reservations site to register an account. Once registered, you can book a spot on the fast ferry. You can also visit our customer service office or call our call center at (800) 501-RIDE for assistance. 

Q: Are reservations available on all sailings?

A: Initially, reservations will be taken only for peak-commute period trips Monday through Friday. As demand grows, Kitsap Transit will consider allowing reservations on additional sailings.

Q: How many seats are available to walk-up passengers?

A: The Rich Passage 1 accommodates 118 passengers. Eighty-eight of those seats will be open for reservations. The remaining 30 seats will be for walk-up passengers.

Q: Can I make a reservation for a specific sailing time on multiple days?

A: Yes, you can reserve a spot on one eastbound trip and one westbound trip each day for the current month and succeeding calendar month.

Q: Do I pay my fare when I reserve my seat?

A: No payment is required at the time of reservation.

Q: How do I cancel a reservation?

A: Reservations should cancelled at least two hours before the scheduled sailing time. Customers that have created accounts and made reservations online can log in and cancel online. Reservations that have been made online as a guest or through a customer service representative will need to be cancelled through a customer service representative. 

Q: How early do I need to arrive at the dock to redeem a reservation?

A: Customers with reservations must be in the reservation line at least 10 minutes before scheduled sailing time. Reserved seats that have not been redeemed will be released to passengers in the walk-up line 10 minutes before scheduled sailing time.

Q: When does the reservation window open?

A: Reservations can be made at the beginning of each month for the following month. For example, on July 1, you can book seats for the month of August. Although Kitsap Transit will not be collecting fares in the month of July, customers will be able to begin reserving seats on July sailings starting in mid-June. 

Q: Why are no fares being collected in July?

A: The Bremerton-Seattle service launches on July 10. Kitsap Transit’s fare policy is to not collect fares in a month when a new service begins operations after the first day of that month. This policy protects monthly passholders from getting less than what they paid for and allows the general public to sample the service.

Q: What if I have a monthly pass but am unable to reserve seats on any sailings?

A: Due to the anticipated demand for seats, Kitsap Transit recommends that commuters first reserve their block of seats for the month before buying a monthly Kitsap Transit Fast Ferry pass.

 

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60 Washington Avenue, Suite 200, Bremerton, WA 98337 Visit our office Phone: (360) 373-2877 or 1-800-501-RIDE