LEARN KITSAP TRANSIT

Fast Ferry FAQs

 

Q: When does the reservation window open?

A: At 9 AM Pacific on the first business day of the month. Here is the reservation calendar through the end of 2018.

For sailings in

Reservations open

December 2017

Wed., Nov. 1

January 2018

Fri., Dec. 1

February 2018

Tues., Jan. 2

March 2018

Thurs., Feb. 1

April 2018

Thurs., March 1

May 2018

Mon., April 2

June 2018

Tues., May 1

July 2018

Fri., June 1

August 2018

Mon., July 2

September 2018

Wed., Aug. 1

October 2018

Tues., Sept. 4

November 2018

Mon., Oct. 1

December 2018

Thurs., Nov. 1

January 2019

Mon., Dec. 3

 

Q: What if I have a monthly pass but am unable to reserve seats on any sailings?

A: Due to the anticipated demand for seats, Kitsap Transit recommends that commuters first reserve their block of seats for the month before buying a monthly Kitsap Transit Fast Ferry pass.

Q: Can I make a reservation for a specific sailing time on multiple days?

A: Yes, you can reserve a spot on one eastbound trip and one westbound trip each day for the current month and succeeding calendar month.

Q: How do I make a reservation?

A: We recommend you register an account at Kitsap Transit’s reservations page to save time. Once registered, you can book multiple sailings without having to enter your contact information each time. You can also visit our customer service office or call our call center at (800) 501-RIDE for assistance. 

Q: Are reservations available on all sailings?

A: Initially, reservations will be taken only for peak-commute period trips Monday through Friday. As demand grows, Kitsap Transit will consider allowing reservations on additional sailings.

Q: How early do I need to arrive at the dock to redeem a reservation?

A: Customers with reservations must be in the reservation line at least 10 minutes before scheduled sailing time. Reserved seats that have not been redeemed will be released to passengers in the walk-up line 10 minutes before scheduled sailing time.

Q: Do I pay my fare when I reserve my seat?

A: No payment is required at the time of reservation.

Q: How do I cancel a reservation?

A: Reservations should be cancelled at least two hours before the scheduled sailing time. Customers who have created accounts and made reservations online can log in and cancel online. Reservations that have been made online as a guest or through a customer service representative will need to be cancelled through a customer service representative. 

Q: What improvements are you making to your reservation system?

A: E-mail confirmations now show the date of the reserved sailing in the subject line, making it easier for customers to find the correct reservation. When the reservation spots on a sailing have all been booked, the online site now indicates walk-ups are open instead of saying the sailing is "sold out." We will phase in additional improvements based on feedback from customers.

Q: Is the Bremerton-Seattle schedule going to change or stay the same all year?

A: In the summer, Kitsap Fast Ferries will run during peak commute hours Monday through Friday and throughout the day on Saturday. 

Starting on Nov. 1, Kitsap Fast Ferries will be commuter service only until May 1 of the following year. Starting on Nov. 13, mid-day sailings will be added as well. Check the schedule for details.

Q: How do I pay to ride the Fast Ferry?

A: You pay for your ride when you board the vessel: Tap an ORCA card pre-loaded with E-Purse, Kitsap Fast Ferries monthly pass, Puget Pass, or employer-issued ORCA cards. You may also put exact cash fare in the farebox. Passengers also can present a ticket they purchase from a vending machine located at the ferry dock. The vending machine accepts debit and credit cards (VISA or Mastercard). 

Q: Do you accept the ORCA card?

A: Yes, Kitsap Transit accepts ORCA cards.

Q: Can I pay my fare with Washington State Ferries (WSF) fare products?

A: Kitsap Transit does not accept WSF fare products.

Q: What is the seating capacity of the Bremerton Fast Ferry?

A: The Rich Passage 1 seats 118 passengers.

Q: Does the Bremerton Fast Ferry carry automobiles?

A: No, the service transports passengers only, not automobiles. 

Q: Is the Fast Ferry wheelchair accessible?

A: Yes. There are elevators available to access the docks and a ramp to board the vessel. At the dock there is a ramp to board the fast ferry. The vessel can accommodate up to four mobility devices*.

*Mobility Devices are defined by the ADA as "a manually-operated or power-driven device designed primarily for use by an individual with a mobility disability for the main purpose of indoor and outdoor locomotion." Other power-driven mobility devices (OPDMDs) will NOT be allowed aboard the passenger only Rich Passage 1 to maintain the safety of all passengers and crew members. OPDMDs (i.e,  ATVs, Segways, mopeds, scooters, golf carts) infringe upon safe operation due to strict weight limits enacted and enforced by the United States Coast Guard, the high volume of pedestrian traffic, the design and operational characteristics of the vessel (there is no available storage to secure such devices), and the substantial risk posed by combustion-engines containing flammable liquid fuel that is a marine pollutant.

Q: How many bicycles does the fast ferry accommodate?

A: The Rich Passage 1 has exterior racks that can safely stow up to 12 bicycles. Bicycles are not permitted in the cabin.

Q: Can I bring an electric bicycle aboard?

A: No, electric bicycles are not permitted on the Rich Passage 1 because they introduce uncertainty to the weight ratios within which the vessel needs to operate.

Q: Can I bring a pet aboard?

A: Service animals are eligible to ride all Kitsap Transit buses and vessels. Passengers traveling with a service animal are responsible for the animal and may be held liable for the behavior and actions of the animal. Pets and service animals, regardless of training or certification, may be denied transportation if the animal poses a direct threat to the health or safety of others. Small pets traveling with their owners are also allowed. However, your pet must be in a suitable carrier and may not exceed 25 pounds.

Q: What does it cost to ride the Fast Ferry?

A: A single-ride fare is $2 eastbound (to Seattle) and $10 westbound (from Seattle). The price of a monthly fast-ferry pass is $168, while a monthly combined bus/fast-ferry pass is $196. Seniors, disabled, youth and low-income who show a current reduced-fare permit pay half price.

Q: Do you accept transfers from Kitsap Transit buses or the local foot ferries?

A: Transfer credits apply only when ORCA e-purse is used for payment.

Q: If I buy a fast-ferry ticket and cannot get a seat, will Washington State Ferries honor my ticket?

A: No. However, If Kitsap Transit’s vessel is not able to sail due to mechanical breakdown, Kitsap Transit will provide its monthly passholders with tickets on the next available WSF sailing. Single-ride tickets on Kitsap Transit’s fast ferry are valid through the expiration date on the ticket.

Q: Why is there no service on Sundays?

A: Just like Kitsap Transit’s buses, Kitsap Fast Ferries do not run on Sundays. We are currently reviewing bus ridership and evaluating the pros and cons of Sunday bus service.

Q: Where are the schedules for the fast ferries sailing from Kingston and Southworth to Seattle?

A: Schedules will be developed once Kitsap Transit is closer to launch of these routes. Fast-ferry service is slated to begin in summer 2018 for Kingston and summer 2020 for Southworth.

Q: How many seats are available to walk-up passengers?

A: The Rich Passage 1 accommodates 118 passengers. Eighty-eight of those seats will be open for reservations. The remaining 30 seats will be for walk-up passengers.

Q: Are strollers allowed on board the Rich Passage 1?

A: Yes! The crew can easily accommodate strollers on board.

 

Reasons to Use Kitsap Transit

No. 12

The Call Center

They help me find a way from Point A to Point B.

see all

Rider Stories

view all
pic button

Helpful Videos

view all
pic button

Ways to Share

Offices

60 Washington Avenue, Suite 200, Bremerton, WA 98337 Visit our office Phone: (360) 373-2877 or 1-800-501-RIDE