About ACCESS

Kitsap Transit ACCESS buses provide transportation for seniors and people with disabilities who are unable to use Kitsap Transit regular routed buses some or all of the time. It is a shared-ride paratransit service within Kitsap County, in compliance with the Americans with Disabilities Act. The service is open to qualified riders and eligible visitors. 

An application is generally required prior to service. During the application process, if eligibility is unable to be determined within 21 days, on the 22nd day, the ACCESS applicant will be granted Presumptive Full Service eligibility until a determination can be made. 

Eligibility Application Form (PDF fill-in/printable form)
Right to Appeal Eligibility Decision (PDF)
ACCESS Solicitud (Español)
ACCESS Application (Tagalog)

The Americans with Disabilities Act of 1990 (ADA) prohibits discrimination and ensures equal opportunity and access for persons with disabilities. Kitsap Transit works to ensure nondiscriminatory transportation is available to all passengers. 

Questions, Complaints, Suggestions or Compliments
CLICK HERE to contact us.

Resources

Fares
Service Hours
ACCESS Rider's Guide
No Show Policy (PDF)
Reasonable Modifications Policy (PDF)
Snow Service
Holiday Service Schedule
Frequently Asked Questions

Schedule a Ride

Once you are approved to ride Kitsap Transit ACCESS you must call at least one day, or up to seven days, ahead to schedule your ride.  When you call to schedule your ride, be sure to give the reservationist the address of your destination, phone number (if requested) and the time you want to ride.

ACCESS service is available within a 3/4 mile boundary around each fixed bus route. Limited transportation is available in the outlying areas. For more information, please call our reservation line at (360) 479-7272, or 1-800-422-2877. Reservation lines are open from 8:00 AM to 4:00 PM, seven days a week. Depending on call volume, you may have to wait to speak to a representative. 

Your Ride

ACCESS service runs on 30-minute windows.   For example, if you want to be picked up at 12:00 PM, the reservationist will give you a pickup time between 12:00 PM and 12:30 PM.  Please let us know if you have an appointment time.

At Kitsap Transit ACCESS we are dedicated to providing the most efficient and friendly service possible.  To be efficient, it is necessary to group trips whenever possible.  We may pick up additional passengers in your area who are going the same direction as you, so it is difficult to provide direct trips from your home to your destination or return.

For more information on ADA. Please click here.  

Visitors

A visitor is anyone with a disability who does not reside in the jurisdiction(s) served by Kitsap Transit. Any visitors presenting documentation that they are ADA paratransit eligible in their home jurisdiction will be treated by Kitsap Transit as eligible, and no further documentation may be required before paratransit service is provided .Visitors who have a verifiable, limiting disability are also entitled to comparable service within Kitsap County. ACCESS service can begin once verification has been made. An application may be required if service is required more than 21 days in a calendar year. Kitsap Transit will make every effort to process requests for service from visitors the same business day but no later than the next business day. Call 1-800-422-2877 for more information. 

Visitors who are currently certified for ADA service in another county, or who have a verifiable, limiting disability are entitled to comparable service within Kitsap County. ACCESS service can begin once verification has been made. An application may be required if service is required more than 21 days in a calendar year

Service Map

Download the PDF map