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Do more with the new and improved ORCA!

May 16, 2022

Do more with the new and improved ORCA!

Today, ORCA launched its new website and mobile app, with improved account management tools and the ability to instantly load fares. Additionally, Kitsap County residents will have access to new ORCA vending machines for the first time!

Here's what you need to know about the new ORCA system: 

  • Your ORCA card will still work and you will not lose your existing balance (either E-purse or pass). Current ORCA card users do NOT need to get a new card.
  • When you need to add value or passes, create a new account at myORCA.com or with the myORCA mobile app and link your card. You can also buy a new card online, on the myORCA mobile app, at a vending machine, customer service office or participating retail location.
  • Existing autoloads will not renew at their next expiration date. To set up a new autoload, you will need to create an account on myORCA.com or on the myORCA app and re-enter your information. 
  • Normal fare collection resumes today on all Kitsap Transit services

ORCA vending machines installed around Kitsap County last month are now operational. We're aware of technical issues with a few vending machines and card readers and are working to address those issues as quickly as possible. Thank you for your patience. 

The new vending machines are located at the Bremerton Transportation Center, North Viking Transit Center, Wheaton Way Transit Center, Bainbridge Island Bike Barn, Kingston Fast Ferry Terminal and Port Orchard Ferry Terminal (see map below).

You can use the new vending machines to:

  • Purchase an ORCA card
  • Add new product (either a Kitsap Transit product or regional ORCA fare)
  • Load your E-purse value and check your balance.

To learn more about the new ORCA, visit myORCA.com.

wayfinding-map-orca-tvm.jpg

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