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Kitsap Transit is a public agency owned and used by the residents of Kitsap County. The employees of Kitsap Transit are committed to providing a friendly, safe, convenient, and reliable transportation system. To help us in this effort, we need to know what you like about our services and what you would like to see changed. Your comments are appreciated.

Do you have a question, complaint, suggestion or compliment? You can contact us! We take all comments seriously and will thoroughly investigate your concerns. Unfortunately, we cannot provide specific details regarding any actions taken and, therefore, will only reach out to you if we need additional information. We appreciate your understanding and value your input as we strive to improve our services.

We launched a new Customer Contact Support form recently and welcome your feedback on it. The Support form is intended to provide a single channel for customers to send complaints and comments to Kitsap Transit.

For customers who want to file discrimination complaints under the Americans with Disabilities Act of 1990 (ADA) or Title VI of the Civil Rights Act of 1964, visit our Terms and Conditions page for more information and to file a complaint under those statutes.

For Tort complaints: After clicking the Contact Support button below, please click "Submit Request" and fill in the appropriate fields. Please indicate in the Summary and Comment box you are filing a tort complaint so we can route it appropriately.

Ways to contact us: