Title VI
Americans with Disabilities Act
Marketing Surveys & Promotions
Transit Trip Planner (powered by Google Transit)
Developer User Agreement

Title VI

Kitsap Transit, as a recipient of federal funding, gives public notice of its policy to fully comply with Title VI of the Civil Rights Act of 1964 and all related laws and statutes. No person in the United States shall, on the grounds of race, color, or national origin, be excluded from participation in, be denied the benefits of, or be otherwise subjected to discrimination under any Kitsap Transit program or activity, as provided by Title VI of the Civil Rights Act of 1964 and as amended, and the Civil Rights Restoration Act of 1987 (P.L. 100.259). Kitsap Transit operates its programs without regard to race, color, or national origin.

For more information on Kitsap Transit’s Title VI program, contact the Agency’s Civil Rights Officer.

Any person who believes that he or she has individually, or as a member of any specific class of persons, been excluded from participation in, been denied the benefits of, or otherwise subjected to discrimination under any Kitsap Transit service, program, or activity, and believes the discrimination is based upon race, color, or national origin has the right to file a Title VI complaint with Kitsap Transit’s Civil Rights Officer. All complaints must be filed in writing with Kitsap Transit within 180 days of the alleged discriminatory act or occurrence.

Complaint forms may be obtained by calling (360) 478-6227 or by filling out a complaint form.

Draft 2022 – 2024 Title VI Program & Limited English Proficiency Plan (PDF)
Executed Title VI Program & Limited English Proficiency Plan, April 2016 (PDF)
Environmental Justice Statement, July 2014 (PDF)
Title VI Complaint Form and Notification of Civil Rights, (PDF)
Title VI Complaint Procedure (PDF)

Derechos del Título VI

Kitsap Transit, como beneficiario de fondos federales, da aviso público de su política de cumplir plenamente con el Título VI de la Ley de Derechos Civiles de 1964 y todas las leyes y estatutos relacionados. Ninguna persona en los Estados Unidos será excluida de la participación, se le negarán los beneficios, o será sometida a discriminación en virtud de cualquier programa o actividad de Kitsap Transit, por motivos de raza, color u origen nacional, según lo dispuesto por el Título VI de la Ley de Derechos Civiles de 1964 y sus enmiendas, y la Ley de Restauración de Derechos Civiles de 1987 (P.L. 100.259). Kitsap Transit opera sus programas sin distinción de raza, color u origen nacional.

Para más información sobre el programa del Título VI de Kitsap Transit, comuníquese con el Oficial de Derechos Civiles de la Agencia.

Cualquier persona que crea que ha sido excluida de la participación, se le han negado los beneficios, o ha sido sometida a discriminación en virtud de cualquier servicio, programa o actividad de Kitsap Transit, ya sea individualmente o como miembro de cualquier clase específica de personas, y que crea que la discriminación se basa en raza, color u origen nacional, tiene el derecho de presentar una queja del Título VI ante el Oficial de Derechos Civiles de Kitsap Transit. Todas las quejas deben presentarse por escrito a Kitsap Transit dentro de los 180 días posteriores al acto o suceso discriminatorio alegado.

Los formularios de queja se pueden obtener llamando al (360) 478-6227 o completando un formulario de queja.

Formulario de queja de Título VI

Procedimeiento de Denuncias del Título VI

Mga Karapatan sa Titulo VI

Ang Kitsap Transit, bilang tumanggap ng pondo mula sa pederal, ay nagbibigay ng pampublikong abiso tungkol sa kanyang patakaran na ganap na sumunod sa Title VI ng Civil Rights Act ng 1964 at lahat ng kaugnay na batas at estatuto. Walang sinuman sa Estados Unidos ang dapat, batay sa lahi, kulay, o pambansang pinagmulan, na maalis sa pakikilahok, tanggihan ang mga benepisyo, o kung hindi man ay sumailalim sa diskriminasyon sa ilalim ng anumang programa o aktibidad ng Kitsap Transit, gaya ng itinadhana ng Title VI ng Civil Rights Act ng 1964 at bilang naamyendahan, at ng Civil Rights Restoration Act ng 1987 (P.L. 100.259). Ang Kitsap Transit ay nagpapatakbo ng mga programa nito nang walang pagtingin sa lahi, kulay, o pambansang pinagmulan.

Para sa karagdagang impormasyon tungkol sa Title VI program ng Kitsap Transit, makipag-ugnayan sa Opisyal ng Karapatang Sibil ng Ahensya.

Anumang tao na naniniwala na siya ay indibidwal, o bilang isang miyembro ng anumang tiyak na klase ng mga tao, ay naalis sa pakikilahok, tinanggihan ang mga benepisyo, o kung hindi man ay sumailalim sa diskriminasyon sa ilalim ng anumang serbisyo, programa, o aktibidad ng Kitsap Transit, at naniniwala na ang diskriminasyon ay batay sa lahi, kulay, o pambansang pinagmulan ay may karapatang magsampa ng reklamo sa Title VI sa Opisyal ng Karapatang Sibil ng Kitsap Transit. Lahat ng reklamo ay dapat na isampa sa pagsusulat sa Kitsap Transit sa loob ng 180 araw mula sa sinasabing diskriminatoryong kilos o pangyayari.

Ang mga form ng reklamo ay maaaring makuha sa pamamagitan ng pagtawag sa (360) 478-6227 o sa pamamagitan ng pagpuno ng form ng reklamo.

Form para sa Reklamong may Kaugnayan sa Titulo VI
Pamamaraan ng Reklamo ayon sa Titulo VI

Americans with Disabilities Act

The Americans with Disabilities Act of 1990 (ADA) prohibits discrimination and ensures equal opportunity and access for persons with disabilities. Section 504 of the Rehabilitation Act of 1973 states that no person with a disability shall be excluded from participation in, denied the benefits of, or be
subjected to discrimination under any program or activity that receives Federal funding. Complaints that may violate ADA will be directed to our Agency's Civil Rights Officer. Any person may make a complaint of discrimination on the basis of disability by submitting a written complaint within 180 days of the alleged discriminatory act.

ADA complaints are considered any complaints pertaining to ADA issues. Some examples would be excessive telephone wait times, travel times, missed trips, trip denials, wheelchair, or mobility securement constraint issues, or Operator/Staff behavior as it relates to the ADA.

To file an ADA discrimination complaint, please use our ADA Discrimination Complaint Form (PDF)

For information about our ADA Complaint Procedures, please click here.

Marketing Surveys & Promotions

Kitsap Transit periodically conducts surveys to understand the needs of our customers and the communities in which we operate. In order to obtain a satisfactory response rate, Kitsap Transit may hold a drawing for prize(s) and enter those who submit a survey with their name and contact information (e-mail address, phone number) in the drawing ("Promotions").

Promotions are open to all persons who are 18 years of age or older and are residents of Kitsap, Mason, Jefferson, Clallam, Pierce, King or Snohomish counties. Kitsap Transit employees and their immediate families (spouse, sibling, or child) are ineligible to win. Promotions are subject to all applicable federal, state, and local laws and regulations and is void where prohibited.

Participants are required to provide truthful information. In order to claim the prize, the winner of the drawing will need to provide either proof of residency or pick up their gift card in person at our Customer Service Office. Any individuals who do not meet these eligibility requirements will be disqualified.

Transit Trip Planner (powered by Google Transit)

About Google Transit
The Google Transit trip planner featured on kitsaptransit.org is powered by Google. Google Transit enables you to enter the specifics of your trip, like your origin and your destination, and the time of day you'd like to leave and/or arrive, and then uses all available public transportation schedules and information to plot out the most efficient step-by-step transit itinerary. You can even compare the cost of your trip with the cost of driving the same route. Advance options are also available to help customize your route based on your personal preferences. For example, you might not mind a longer journey if it means few transfers or less walking time. You can specify these preferences and alter your route results by clicking the “Show options” link below your destination.

Terms and Conditions
Kitsap Transit strives to provide quality information through Google Transit, but cannot guarantee 100% accuracy. Google and participating transit agencies will continue working together to improve the product quality. It is recommended that riders double-check trip itineraries with the published bus schedules available on kitsaptransit.org. Please see the Google Transit Terms and Conditions.

What should I do if I receive incorrect, misleading, or confusing trip itinerary information?
If your trip itinerary has inaccurate stop locations, times, fares, or service schedule information, it's probably because of misinformation between Kitsap Transit and Google Transit. Record the origin, destination and arrival/departure date and time for your itinerary and use the link below to provide information to Kitsap Transit about the problem you experienced.

Only through your continued use and feedback can we make Google Transit better for everyone. Use the “link” feature on the top right corner of the Google Transit map and then use your “copy” function to paste the link into an email and we will fully investigate.

More about Google Transit

• Google Transit FAQ
• Google Transit discussion forum

Things to Consider When Using Google Transit

Riders should be aware that Google Transit trip planning doesn't reflect temporary changes in a route such as when a bus is detoured due to construction or when buses are running on snow routes during bad weather.

Fares reflected for Kitsap Transit trips are for cash paying riders. Riders paying with ORCA card E-purse are entitled to free transfers and may pay less.

Google Transit may provide two or three suggested trip plans. We recommend you always check these alternative itineraries as they may provide a trip that better meets your needs. Advance options are also available to help customize your route based on your personal preferences. For example, you might not mind a longer journey if it means few transfers or less walking time. You can specify these preferences and alter your route results by clicking the “Show options” link below your destination.

Walking directions and times can be inaccurate, sometimes suggesting walking across un-passable obstacles. Always choose the safest approach for your location.

Google Mobile supports viewing of Google Maps on iPhone, Blackberry, Windows Mobile, S60, and other Java enabled phones. Visit this link at Google Maps Mobile.

Developer User Agreement

Google Transit Feed Specification Information Files Available for Download

User Agreement
The KITSAP COUNTY PUBLIC TRANSPORTATION BENEFIT AREA AUTHORITY (Kitsap Transit) hereby grants you (User) non-exclusive, limited and revocable rights to use, reproduce, and redistribute Kitsap Transit Data (Data) subject to the following Terms:

• Kitsap Transit trademarks, symbols and logos, including any confusingly similar variants, may not be used in association with Data.
• Commercial use of Kitsap Transit materials is expressly prohibited without the written permission of Kitsap Transit.
• Data is provided on an "as is" and "as available" basis. Kitsap Transit makes no representations or warranties of any kind, express or implied. Kitsap Transit disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose. Kitsap Transit and its employees, officers, directors and agents will not be liable for damages of any kind arising from the use of Data including but not limited to direct, indirect, incidental, punitive and consequential damages.
• Kitsap Transit reserves the right to alter and/or no longer provide Data at any time without prior notice.
• Kitsap Transit maintains title, ownership, rights and interest in and to Data.

By using Kitsap Transit Data, you agree to be bound by all of the Terms and Conditions set forth in this Agreement.

Applicable Law
The laws of the State of Washington shall govern all rights and obligations under this Agreement, without giving effect to any principles of conflicts of laws.

Entire Agreement
This Agreement constitutes the complete and exclusive agreement between the KITSAP COUNTY PUBLIC TRANSPORTATION BENEFIT AREA AUTHORITY and User with respect to the subject matter hereof and supersedes all prior oral or written understandings, communications, or agreements not specifically incorporated herein. The KITSAP COUNTY PUBLIC TRANSPORTATION BENEFIT AREA AUTHORITY reserves the right to modify or revoke this Agreement at any time.

Data that Kitsap Transit uses to supply Google Transit is posted at https://transit.land/.