Terms & Conditions

Title VI
Americans with Disabilites Act
Marketing Surveys & Promotions
Transit Trip Planner (powered by Google Transit)
Developer User Agreement

Title VI

It is the policy of Kitsap Transit to assure that no person shall, on the grounds of race, color or national origin, as provided by Title VI of the Civil Rights Act of 1964, be excluded from participation in, be denied the benefits of, or otherwise be discriminated against under any of its federally funded programs and activities. Any person who believes his or her Title VI protection has been violated may file a complaint with Kitsap Transit's Human Resources Director by calling (360) 478-6227.

Draft 2022 – 2024 Title VI Program & Limited English Proficiency Plan (PDF)
Executed Title VI Program & Limited English Proficiency Plan, April 2016 (PDF)
Environmental Justice Statement, July 2014 (PDF)
Title VI Complaint Form and Notification of Civil Rights, (PDF)
Title VI Complaint Procedure (PDF)

Derechos del Título VI

Es política de Kitsap Transit asegurar que ninguna persona, por motivos de raza, color o nacionalidad de origen, según lo dispuesto en el Título VI de la Ley de Derechos Civiles de 1964, sea excluida de la participación en, se le nieguen los beneficios de, o de otra manera sea discriminada en virtud de cualquiera de sus programas y actividades financiados por el gobierno federal.  Cualquier persona que crea que su protección de Título VI ha sido violada, puede presentar una queja ante el departamento de Recursos Humanos de Kitsap Transit.

Para quejas sobre el Título VI e información adicional, llame al (360) 377-2877.

Notificación de Derechos Civiles del Título VI - Procedimiento de Denuncias y Formulario:

Formulario de queja de Título VI
Procedimeiento de Denuncias del Título VI

Mga Karapatan sa Titulo VI

Patakaran ng Kitsap Transit na tiyakin na walang sinuman, sa batayan ng lahi, kulay o bansang pinagmulan, tulad ng nakasaad sa Titulo VI ng Batas ng mga Karapatan bilang Mamamayan ng 1964 (Title VI of the Civil Rights Act of 1964), ang hindi isasama sa pakikilahok sa, ang tatanggihan ng benepisyo ng, o di kaya’y didiskriminahin sa ilalim ng anumang mga programa at aktibidades na pinondohan ng pederal. Sinumang naniniwala na ang kanyang proteksyon sa ilalim ng Titulo VI ay nilabag ay maaaring magsampa ng reklamo sa Human Resources Department ng Kitsap Transit.

Para sa mga reklamo na may kaugnayan sa Titulo VI at karagdagang impormasyon, mangyaring tawagan ang numerong: (360) 377-2877.

Abiso sa mga Karapatang Sibil ng Titulo VI - Pamamaraan at Form sa Reklamo:

Form para sa Reklamong may Kaugnayan sa Titulo VI
Pamamaraan ng Reklamo ayon sa Titulo VI

Americans with Disabilities Act

The Americans with Disabilities Act of 1990 (ADA) prohibits discrimination and ensures equal opportunity and access for persons with disabilities. Kitsap Transit works to ensure nondiscriminatory transportation is available to all passengers.

ADA complaints are considered any complaints pertaining to ADA issues. Some examples would be excessive telephone wait times, travel times, missed trips, trip denials, wheelchair, or mobility securement constraint issues, or Operator/Staff behavior as it relates to the ADA.

For information about our ADA Complaint Procedures, please click here.

Marketing Surveys & Promotions

Kitsap Transit periodically conducts surveys to understand the needs of our customers and the communities in which we operate. In order to obtain a satisfactory response rate, Kitsap Transit may hold a drawing for prize(s) and enter those who submit a survey with their name and contact information (e-mail address, phone number) in the drawing ("Promotions").

Promotions are open to all persons who are 18 years of age or older and are residents of Kitsap, Mason, Jefferson, Clallam, Pierce, King or Snohomish counties. Kitsap Transit employees and their immediate families (spouse, sibling, or child) are ineligible to win. Promotions are subject to all applicable federal, state, and local laws and regulations and is void where prohibited.

Participants are required to provide truthful information. In order to claim the prize, the winner of the drawing will need to provide either proof of residency or pick up their gift card in person at our Customer Service Office. Any individuals who do not meet these eligibility requirements will be disqualified.

Transit Trip Planner (powered by Google Transit)

About Google Transit
The Google Transit trip planner featured on kitsaptransit.org is powered by Google. Google Transit enables you to enter the specifics of your trip, like your origin and your destination, and the time of day you'd like to leave and/or arrive, and then uses all available public transportation schedules and information to plot out the most efficient step-by-step transit itinerary. You can even compare the cost of your trip with the cost of driving the same route. Advance options are also available to help customize your route based on your personal preferences. For example, you might not mind a longer journey if it means few transfers or less walking time. You can specify these preferences and alter your route results by clicking the “Show options” link below your destination.

Terms and Conditions
Kitsap Transit strives to provide quality information through Google Transit, but cannot guarantee 100% accuracy. Google and participating transit agencies will continue working together to improve the product quality. It is recommended that riders double-check trip itineraries with the published bus schedules available on kitsaptransit.org. Please see the Google Transit Terms and Conditions.

What should I do if I receive incorrect, misleading, or confusing trip itinerary information?
If your trip itinerary has inaccurate stop locations, times, fares, or service schedule information, it's probably because of misinformation between Kitsap Transit and Google Transit. Record the origin, destination and arrival/departure date and time for your itinerary and use the link below to provide information to Kitsap Transit about the problem you experienced.

Only through your continued use and feedback can we make Google Transit better for everyone. Use the “link” feature on the top right corner of the Google Transit map and then use your “copy” function to paste the link into an email and we will fully investigate.

More about Google Transit

Things to Consider When Using Google Transit

Riders should be aware that Google Transit trip planning doesn't reflect temporary changes in a route such as when a bus is detoured due to construction or when buses are running on snow routes during bad weather.

Fares reflected for Kitsap Transit trips are for cash paying riders. Riders paying with ORCA card E-purse are entitled to free transfers and may pay less.

Google Transit may provide two or three suggested trip plans. We recommend you always check these alternative itineraries as they may provide a trip that better meets your needs. Advance options are also available to help customize your route based on your personal preferences. For example, you might not mind a longer journey if it means few transfers or less walking time. You can specify these preferences and alter your route results by clicking the “Show options” link below your destination.

Walking directions and times can be inaccurate, sometimes suggesting walking across un-passable obstacles. Always choose the safest approach for your location.

Google Mobile supports viewing of Google Maps on iPhone, Blackberry, Windows Mobile, S60, and other Java enabled phones. Visit this link at Google Maps Mobile.

Developer User Agreement

Google Transit Feed Specification Information Files Available for Download

User Agreement
The KITSAP COUNTY PUBLIC TRANSPORTATION BENEFIT AREA AUTHORITY (Kitsap Transit) hereby grants you (User) non-exclusive, limited and revocable rights to use, reproduce, and redistribute Kitsap Transit Data (Data) subject to the following Terms:

  • Kitsap Transit trademarks, symbols and logos, including any confusingly similar variants, may not be used in association with Data.
  • Commercial use of Kitsap Transit materials is expressly prohibited without the written permission of Kitsap Transit.
  • Data is provided on an "as is" and "as available" basis. Kitsap Transit makes no representations or warranties of any kind, express or implied. Kitsap Transit disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose. Kitsap Transit and its employees, officers, directors and agents will not be liable for damages of any kind arising from the use of Data including but not limited to direct, indirect, incidental, punitive and consequential damages.
  • Kitsap Transit reserves the right to alter and/or no longer provide Data at any time without prior notice.
  • Kitsap Transit maintains title, ownership, rights and interest in and to Data.

By using Kitsap Transit Data, you agree to be bound by all of the Terms and Conditions set forth in this Agreement.

Applicable Law
The laws of the State of Washington shall govern all rights and obligations under this Agreement, without giving effect to any principles of conflicts of laws.

Entire Agreement
This Agreement constitutes the complete and exclusive agreement between the KITSAP COUNTY PUBLIC TRANSPORTATION BENEFIT AREA AUTHORITY and User with respect to the subject matter hereof and supersedes all prior oral or written understandings, communications, or agreements not specifically incorporated herein. The KITSAP COUNTY PUBLIC TRANSPORTATION BENEFIT AREA AUTHORITY reserves the right to modify or revoke this Agreement at any time.

Data that Kitsap Transit uses to supply Google Transit is posted at https://transit.land/.

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60 Washington Avenue, Suite 200, Bremerton, WA 98337 Visit our office Phone: (360) 373-2877 or 1-800-501-RIDE