Fare Collection Starts August 1 & Other Updates During COVID-19

July 30, 2020



Starting on Saturday, August 1, Kitsap Transit will resume collecting fares on all of its services.

Kitsap Transit temporarily stopped collecting fares on March 23 to minimize interaction at the farebox and slow the spread of COVID-19.

Since then Kitsap Transit has taken steps to protect the health of its passengers and employees, including mandatory face coverings, daily disinfection of the fleet and restricting passenger loads. Transparent physical barriers between the operator’s area and the entry door will be installed on buses in July, enabling fare collection to resume.

If you need to load your ORCA card, the Bremerton Transportation Center (BTC) is open Monday through Friday from 6 AM-10 AM and 3 PM-7 PM. BTC is closed on weekends.

Current capacity on buses is still 25 to 30 percent, depending on the vehicle. On certain routes, Kitsap Transit operates additional buses to address potential overcrowding. Current capacity on ferries is still 46 passengers on each sailing; the fast-ferry reservation system remains suspended. Health care workers and first responders should stand in the same line with other passengers and must arrive at least 10 minutes before a scheduled sailing to be eligible for priority boarding in case the sailing reaches capacity. For health care workers, only official medical-facility ID badges will be accepted (no contractors or subcontractors). 

Passengers riding Kitsap Fast Ferries must hold their ORCA card at arm's length during boarding to pay their fare. We will not scan cards in backpacks or cards located on someone's person. 

Visit kitsaptransit.com/COVID-19 to learn more.

Thank you for your cooperation. If you have questions, please contact Customer Service at 1.800.501.RIDE.

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60 Washington Avenue, Suite 200, Bremerton, WA 98337 Visit our office Phone: (360) 373-2877 or 1-800-501-RIDE