Online ORCA Card Loading Issue

July 22, 2020

Online ORCA Card Loading Issue

ORCA is working to resolve an ongoing issue with loading value online to the ORCA cards: The payment goes through but no product loads to your card. To add value, please visit an ORCA Customer Service Office.

Kitsap Transit's Customer Service Office in the Bremerton Transportation Center (BTC) is open Monday through Friday from 6 AM-10 AM and 3 PM-7 PM. BTC is closed on weekends.

We apologize for any inconvenience.

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60 Washington Avenue, Suite 200, Bremerton, WA 98337 Visit our office Phone: (360) 373-2877 or 1-800-501-RIDE