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Reservations for Fast-Ferry Sailings on December 26-27

November 22, 2019

Reservations for Fast-Ferry Sailings on December 26-27

Due to a glitch, reservations for fast-ferry sailings on December 26-27 were not processed for certain customers after we opened the reservation window on November 1.

The glitch affects only customers who booked sailings for the entire week and did not deselect Christmas Day, December 25. 

Those customers who received e-mail confirmation of their reservations for sailings on December 26 or 27 still have valid reservations and do not need to re-book.

To address the problem, we will be taking the reservation system down for maintenance at 6 pm on Wednesday, December 4. The system will not be available for any reservations until 9 am on Thursday, December 5. 

When the system comes back online at 9 am on December 5, customers can book reservations for sailings on Dec. 26 and 27.

We apologize for any inconvenience.

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